Industry-Leading Warranty Protection
Your investment is protected by comprehensive coverage
10-Year Installation
Full coverage on all workmanship and installation defects
25-Year Product
Manufacturer warranties on premium window and door lines
48-Hour Response
Fast warranty service response for non-emergency issues
24/7 Emergency
Round-the-clock support for urgent warranty situations
What's Covered
Our comprehensive warranty protects your investment with extensive coverage
Installation Warranty (10 Years)
- Proper fitting and alignment
- Weatherproofing and sealing
- Hardware installation and operation
- Frame anchoring and support
- Interior and exterior finishing
- Water infiltration due to installation
Product Warranty (Varies by Manufacturer)
- Glass seal failure and fogging
- Hardware malfunction
- Frame warping or deterioration
- Weather stripping failure
- Finish peeling or discoloration
- Manufacturing defects
Lifetime Glass Breakage (Select Products)
- Accidental glass breakage
- Stress cracks
- Thermal breakage
- Impact damage (restrictions apply)
- Spontaneous breakage
- Seal failure between panes
Simple Warranty Process
Getting warranty service is quick and hassle-free
Report Issue
Contact us via phone, email, or online form with warranty concern
Assessment
Our team reviews your warranty coverage and schedules inspection
Inspection
Expert technician evaluates the issue and determines coverage
Resolution
Covered repairs or replacements completed at no charge to you
Important Warranty Information
Registration
Your warranty is automatically registered upon installation completion. Keep your invoice and warranty certificate in a safe place.
Exclusions
Warranty does not cover: Acts of nature, improper use or maintenance, unauthorized modifications, normal wear and tear, or damage from accidents.
Transferability
Installation warranty is transferable to new homeowners. Product warranties may have transfer restrictions - contact us for details.
Maintenance Requirements
Regular maintenance as outlined in your care guide is required to maintain warranty coverage. Annual inspections are recommended.
Protected by Tiger's Promise
Experience peace of mind with our comprehensive warranty protection